Swedish Speaking roles in Customer Service in Sunny Lisbon


Job Description:

Are You Looking for International Experience? Would you Like to work for an Award winning team and be part of an Innovative and forward thinking company? Would you like to have an interesting and exciting job in a growing and innovative sector? If your answer is Yes, then our client has all you are looking for!

For our client, a successful BPO provider, with offices all around the globe, we are currently looking for a Customer Service Representatives (male/ female) for their LISBON, Portugal base. The Customer Service Representative is responsible to provide customer service to our customers from end to end including technical & contractual support to customers of a World leading IT manufacturer.

What Would Be Your Responsibilities?

Respond to customer inquiries regarding service and product related inquiries
Inform customer about specific products, services, policies and processes
Troubleshoot and resolves customer issues
Promote relevant customer products
What Do You Need To Be Successful?

Passion to service end-customers (B2C)
Excellent communication skills in Swedish & high focus on customer satisfaction
Native language skills in Swedish (verbal, reading, writing) + good in English (verbal, reading, writing)
Customer service-orientated and a high focus on customer satisfaction

Our Client Offers:

Excellent reputation as responsible employer with presence in Portugal for more than 50 years
Relocation package
Modern working environment at an attractive location in Lisbon with good public transport connection
A welcoming and inclusive environment
A team ready to help you develop and grow
A multinational environment, different nationalities and cultures to work every day
Competitive salary & bonus system

Salary – € 1,307 (paid 14 times per year)
performance Bonus – up to €150 per month
lunch allowance – €6 per day
extra Bonus – €600 every 6 months
Relocation Package + healthcare

Required Languages:

  • English-Fluent
  • Swedish-Native

Job Category:

  • Customer Support / Helpdesk

Job Location:

  • Lisbon - Portugal

Post Date:

  • 01/06/2017

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